Here’s a simple fact: you cannot sell anything to a person, if you don’t know whom you are dealing with. And the more information you have, the higher the chance to “hook” a client. It’s no brainer, is it?
For that reason, business owners fall back on various analytical tools in hopes of getting to know their potential customers. There is a large quantity of such instruments, but most websites use one or each of the following:
- Google Analytics – offers a wide range of handy functions, such as ecommerce tracking, social and SEO reports, AdWords, measuring the return on investment of search traffic and marketing campaigns, et cetera;
- Bitly – the built in “Analytics” framework calculates the number of clicks, shares and saves from each Bitlink (a short URL) for a set time period;
- internal counters – gather demographic data and other important information on specific platforms.
- The origins of your traffic.
- The age range and gender identification of the visitors.
- Their countries of residence.
- Types of devices used to load the site.
- The keywords that lead to it.
- The length of time spent on each page.
- The most popular texts and videos.
- The best time to post content.
- How to spend your advertising budget?
- Which channels and/or activities will send more leads to your website?
- What kind of content should be added to it?
- Which social network might result in higher conversions?
- How to make the website more usable and easy to navigate?
- Which advertising channel should you focus on?
- And many, many more.